Certified Office Professional
1st – 5th September , 2019
Cairo – EGYPT
By the end of this course delegates will be able to:
Develop the skills and attributes of a first class office professional and make a greater contribution to your manager/team
Become more confident in using your initiative
Become more proactive
Communicate confidently and effectively with your manager, colleagues and other departments.
Deal with the difficulties and pressures of working for more than one person.
Prioritise between urgent and important tasks.
Plan, organise and manage your time more effectively.
Write professional correspondence with less instruction.
All office personnel would find this workshop highly beneficial, including administrators, PA’s and secretaries.
Supporting your Manager/Department/Team
How you and your Manager can work together to build a team
Balancing the demands of more than one Manager
Prioritising your workload and being flexible when priorities change
Communicating face to face with confidence
Projecting a confident and professional image
Effective listening skills
Organisation and Time Management
The four principal considerations of the office professional
Establishing effective procedures and organising diaries and follow up
Managing your time effectively and avoiding time stealers
Organising meetings and key tips
Working remotely under your own initiative
Writing clearly and concisely
Writing effectively from brief instructions
Writing on behalf of others
Avoiding common mistakes
Formulating an action plan
Time : In the morning
Language : English & Arabic
Fees : 2800 $
|9 : 11 Am
|11 : 11.15 Am
|11.15 : 12.45 Pm
|12.45 : 2 Pm
|2 : 3 Pm