Professional Skills for Human Resources Management
Cairo / EGYPT
2018 , 11 – 15 November
Upon completion of the course, participants will be able to:
Understand Strategic HRM approaches (SHRM) .
Describe the role and functions of the Personnel/HR Department .
Show awareness of employee resourcing , recruitment & reward .
Describe best practice in working with employees and assisting with employee problems .
Understand performance management in a multi-cultural environment .
State the benefits of HR Planning and HR Ethics .
Describe the work and structure of a modern personnel (HR) department
State why accurate and accessible HR records and processes are essential
Describe the steps involved in administering a recruitment campaign
State the HR requirements for the induction of a new employee
Describe the uses of different selection and recruitment tools
Help to plan and administer performance appraisals
Contractual difference and the reasons behind them.
State the benefits of having an HR Strategy and long term HR Plan
Managers who wish to experience the see the added value HR can contribute to an organisation
Professionals who have an interest in the relationship between Human Resources and improving the performance of people
Managers considering a new career or sabbatical in HR and seeking a comprehensive overview of the Administrators role and responsibilities
Human Resource consultants who wish to update their knowledge need to attend this informative programme
Human Resource Staff or HR Administrators wishing to refresh their knowledge of the role
Introduction and course overview.
The HR Function
Roles and Responsibilities of the Human Resources Administrator
Typical HR department structures
Centralised versus distributed HR
The HR service centre concept
Where the department fits in the organisation
HR jobs and systems
Qualifications and professional study
Working with Employees and Job Analysis
Terms and Conditions of Employment
Rights and obligations of employers and employees
Health and safety
Complying with employment law
Developing Job Descriptions and Person Specifications
The use and application of Job Analysis information
Recruitment & Selection
Recruitment sources and methods
The Application and CV’s
Assessment and development centres
Reference checking and screening, Contracts and offers
Training & Development
Introduction to Training and development
Induction and basic job training for new employees
The science of adult learning
The Training co-ordinator
The Training cycle
Validation and Evaluation
Performance Management and the Administration of Pay
Introduction to Performance Management
The Performance Appraisal
Links to salary increase and bonus
The pros and cons of performance appraisals
Pay and reward, compensation and benefits
Personal action planning
Working with and Assisting Employees
Managing employee problems .
Employee Assistance Programmes (EAP) .
Complying with employment law .
Equality of opportunity & employee diversity .
Dignity-at-work, Bullying & Harassment .
Grievance and conducting workplace investigations .
Introducing workplace mediation .
Exit procedures and exit interviews .
HR Planning, Learning & HR Ethics :
What is learning?
Training and Development .
Human resource planning .
Integrated HR strategies .
HR and Training and Development .
HRM Ethics .
Professional Conduct .
Personal action planning and continuing personal development (CPD) .
Course assessment .
Language : English & Arabic .
Fees : 2800 $
Daily schedule :
Lecture1 9 : 11 Am
Rest 1 11 : 11.15 Am
Lecture2 11.15 : 12.45 Pm
Rest 2 12.45 : 2 Pm
Lecture3 2 : 3 Pm